Homework!

Repair Terminology

Abbreviated Shop Terms

  • Adj = Adjuster
  • Autho = Authorization
  • BD = Body Style
  • CC = Clear Coat
  • Clm No = Claim Number
  • Cust = Customer
  • DD = Deductible
  • Det = Detail
  • Dmg = Damage
  • Est = Estimate
  • Ins. = Insurance
  • Lic. = License
  • LKQ = Like Kind & Quality Part
  • LT = Left
  • Mech = Mechanical
  • Mldg = Moulding
  • OD = Old Damage
  • PR = Production
  • Ref = Refinish
  • Rep = Repair
  • Repl = Replace
  • RT = Right
  • R&I = Remove & Install
  • R&R = Remove & Replace

Know Your Rights!

No matter what some might say, you have freedom of choice when it comes to selecting an auto body repair facility.

Below is your "Consumer Bill of Rights" regarding collision repair:

  • You have the right to choose the repair facility for the repairs to your vehicle.
  • You are entitled to have your vehicle repaired to its pre-accident condition. 
  • By law, you are only required to obtain one repair estimate. 
  • Choose a shop that has the proper repair equipment meeting the highest industry standards and qualifications. 
  • MTB Auto Body offers a lifetime guarantee on all collision repair work performed on your vehicle.

What We Have to Offer

  • Free Loaner Cars
  • We work with deductibles
  • Work guaranteed by both MTB Auto Body as well as Sherwin-Williams
  • Collision repair specialists on all makes and models
  • No job too big or too small
  • We bill the insurance company direct
  • Full frame repair shop
  • A-Plus certified by Sherwin-Williams
  • Auto glass replacement
  • Expert computerized color matching
  • Full baked on finish
  • Experienced repair technicians

Insurance companies we work with regularly:


21ST Century
AAA
Affirmative
AIG
Allied
Allstate
Auto Owners
Bristal West
Cincinnati
Citizens
EMC
Encompas
E-Surance
Farm Bureau
Farmers
Frankenmuth
Fremont Insurance Company
Geico
GMAC
Grange
Hartford
Hastings Mutual
Indiana Insurance
Liberty Mutual
Lincoln Mutual
Meemic
Michigan Insurance Company
Michigan Millers
Nationwide
Progressive
State Farm
Westfield
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